How Lightstorm Asia cut reimbursement times by more than half, ditching Excel for Expensify
At a Glance
Biggest results with: Expensify's SmartScan for receipts
Accounting package:
Favorite features:
- Automated receipt capture
- Accounting software integration
- Mobile expense management
The best part:
- Faster reimbursements
- Expensify scales with the business
- No more lost receipts
Customer since: 2023
Lightstorm Asia faced significant hurdles in managing employee expenses as a growing telecommunications company.
As Lightstorm Asia grew, their manual telecommunications expense management using Excel became unsustainable, leading to significant operational challenges.
The challenge: Inefficient, manual tracking
Their previous system, manual tracking through Excel spreadsheets, was inefficient, leading to several pain points.
Lost receipts: Frequent lost receipts caused reimbursement delays.
Delayed reimbursements: Manual processing slowed reimbursements, frustrating employees and impacting cash flow.
Time-consuming processes: Time-consuming processes due to reliance on manual data entry instead of specialized employee expense software, hindering productivity.
The solution: Streamlined expense management with Expensify
Having successfully used Expensify at a previous organization, Lanna Ho, an Accountant at Lightstorm Asia, recognized it as the ideal employee expense software solution. Expensify provided an intuitive, automated, and scalable system tailored to their needs.
Expensify’s solution was simple, fast, and scalable, offering features that addressed Lightstorm Asia's specific challenges.
Key features implemented:
Automated receipt capture: Employees instantly capture receipts via Expensify’s mobile app, eliminating lost documents.
Expense categorization: Expenses are automatically categorized, reducing manual entry errors.
Seamless integration with Xero: Approved expenses sync automatically with Xero, simplifying financial reporting.
Mobile expense management: Employees conveniently manage expenses on the go, speeding up processes through the Expensify mobile app.
The result: Achieving efficiency and employee satisfaction
Since implementing Expensify, Lightstorm Asia has seen dramatic improvements in expense management:
Faster reimbursements: Faster reimbursement times through effective reimbursement software have increased employee satisfaction and improved financial clarity.
Elimination of lost receipts: With receipt scanning and automatic uploads, the issue of lost receipts has been completely resolved.
Significant time savings: The finance team no longer spends time chasing missing receipts or entering data manually, allowing them to focus on more strategic tasks.
Improved efficiency: By integrating with Xero, Expensify automates the data sync process, saving time and ensuring accurate financial records.
“Expensify has saved me a lot of time chasing employees for missing receipts. By integrating with my accounting system, employees just have to select the right expense category, and it automatically syncs with Xero once it is approved. This has been a game changer for us.”
— Lanna Ho, Accountant at Lightstorm Asia Pte. Ltd.
Why Lightstorm Asia chose Expensify
Expensify stands out by offering a solution that’s both easy to implement and scale. Unlike traditional, manual systems or even other software that can be cumbersome to use, Expensify’s user-friendly design ensures employees are up and running in no time, without extensive training.
The seamless integration with accounting systems like Xero means realtime syncing, reducing administrative overhead and offering greater visibility into expenses.
The Expensify edge
Automated expense management: Expensify eliminates tedious manual processes, saving time and money.
Intuitive user experience: Employees can quickly learn and use Expensify without needing in-depth training, which was a critical factor for Lightstorm Asia.
Efficient onboarding and support: The hands-on customer support and training approach made it easy for the finance team to roll out Expensify quickly and effectively.
Scalable solution: As Lightstorm Asia grows, Expensify can easily scale with them. They’ve already planned to roll out Expensify to employees at a related company once a merger is complete.
Thanks to the success of the initial rollout, Lightstorm Asia plans to extend Expensify to employees at a related company once the merger is finalized.
In turn, this will allow them to streamline expense management across multiple teams and provide consistent, efficient expense tracking and reporting across the board.
Read more: 1099 Reimbursements explained: Global contractor payments with Expensify
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