Redmond Accounting case study
At a Glance
Accounting package:
Previous expense tracker:
- An accordion folder
Wanted:
- A scalable solution
Needed:
- Support for corporate cards
Customer since: 2010
Focus on your business, Redmond accounting will handle the rest
Small business owners looking for a turn-key accounting department or expert consulting team consistently turn to Redmond Accounting Inc. — and for good reason. The firm is a pioneer in cloud accounting workflow and a long-time expert in apps like Expensify. “We typically work with companies under 100 employees, many still using Excel for monitoring expenses when they come to us,” says John Redmond, Expensify’s first ExpensifyApproved! accountant.
“Small businesses want to concentrate their energies on finding clients and running the business, not on keeping track of employee expenses. That’s where we come in. Redmond Accounting helps business owners and entrepreneurs concentrate on what they’re best at and leave the accounting process to us,” adds Redmond’s COO Sharon Means, CPA.
Having experienced the same challenges their customers were facing, Redmond Accounting couldn’t wait to share Expensify with their clients. “Expensify is a great fit for small businesses,” says Sharon. “It syncs seamlessly with QuickBooks, supports our web-based, paperless workflow, and offers internal controls. It’s the natural choice to recommend to our clients.”
How it all began
Before discovering Expensify, Redmond Accounting processed expense reports manually. Multi-currency expenditures added another layer of complexity. The firm’s founder, Laura Redmond, recalls, “Our clients’ staff were traveling all over the world using different kinds of currencies even on the same day and certainly on the same expense report. Expense reports were already laborious work to transcribe each line item one by one from Excel into QuickBooks, but a next level headache to convert each line into the right currency as well.” Multi-currency activity drove the firm to try out Expensify. From then on, there was no looking back. “We love Expensify’s ability to handle different currency per line item in a single expense report - that’s an amazing feature. Once we understood the improved workflow, even for US dollar transactions, it was unimaginable to revert to the old method. We’ve been strong advocates for Expensify ever since.”
Expensify is intuitive, organized, and easy to access no matter where you are
“The QuickBooks integration is extremely important to us,” Laura adds. “Before that, our firm used Excel for expense reports and it was extremely tedious. Employees had to print to paper, attach their receipts and mark them such that the proper receipt would coincide with the correct line item. Then we would take the employee’s expense report and manually transfer each line item into QuickBooks by typing them in individually. That was probably the biggest time waster with Excel.”
Besides the QuickBooks integration, there were a number of other features that stand out to Redmond Accounting. “Since we started using Expensify, the amount of time it takes from creating an expense to getting reimbursed has been cut in half. The app has freed up our time to focus on other aspects of our clients’ needs,” says Laura.
Since we started using Expensify, the amount of time it takes from creating an expense to getting reimbursed has been cut in half. The app has freed up our time to focus on other aspects of our clients' needs.
Setting up clients
Different clients have different needs, and Redmond Accounting tailors the setup process to each individual company. “During our unique world-class client onboarding process we can do it all – evaluate, design, setup, implement, train, support, and customize Expensify for the business.” Laura continues, “When Redmond Accounting first adopted Expensify, our team created step-by-step instructions on how we use Expensify for functions such as reimbursement, company credit cards, specific approval policies, and more. Once the business is set up on Expensify, if we’re not processing the expense reports for them, then we provide access to our step-by-step checklists via our resource library, which is chock full of everything a business needs to run a successful accounting department using web based apps. This ensures work is performed using best practices consistently and effectively every time.”
The last word
“Expensify is intuitive, organized, and easy to access no matter where you are. The app is central to a well-organized, paperless, web-based workflow,” says Laura. To illustrate that point, Redmond Accounting uses Expensify exclusively – both internally and with their clients.
