Case Study

QBO Pro by Redmond Accounting

QBO Pro by Redmond Accounting, Expensify customer since 2010.

At a Glance

Accounting Package
QuickBooks
Previous Expense Tracker
  • An accordion folder
Wanted
  • A scalable solution
Needed
  • Support for corporate cards

Focus on Your Business, QBO Pro Will Handle The Rest

Small business owners who are looking for a turn-key accounting department consistently turn to QBO Pro by Redmond Accounting – and for good reason. “We typically deal with smaller companies averaging around 20 employees, so most of them are still using Excel for monitoring expenses when they come to us,” says John Redmond, Owner and Co-Founder of QBO Pro & Redmond Accounting.

“When you’re a small business, you want to concentrate your energies on finding clients and running the business, not on keeping track of your employees’ expenses. That’s where we come in. QBO Pro helps business owners and entrepreneurs concentrate on what they’re best at and leave the books to us.”

Having experienced the same challenges their customers were facing, QBO Pro couldn’t wait to share Expensify with their clients. “QuickBooks is a great fit for small businesses, and so is Expensify,” says Laura Redmond, Co-Founder and CEO at QBO Pro, and an Advanced Certified QuickBooks ProAdvisor. “Expensify syncs seamlessly with QuickBooks, supports our web-based, paperless workflow, and offers internal controls, so it was the natural choice to recommend to our clients.”

How It All Began: QuickBooks

Before sharing Expensify with their clients, the Redmonds’ team at QBO Pro shared their clients’ pain points with expense reporting through Excel. “The turning point came when we realized we were handling clients from all over the world using all different kinds of currencies. It was becoming a headache to not only transcribe each line item one by one, but then to change those expenses into the right currencies as well,” Laura remembers. Her long list of multi-currency clients, with staff who travel all over the world each year, was reason enough to try out Expensify.

Expensify is intuitive, organized, and easy to access no matter where you are

“The QuickBooks integration is extremely important to us,” Laura adds. “Before that, our firm used Excel for our expense reports and it was extremely tedious. Employees had to attach their receipts to a page and mark them up so that the proper receipt would coincide with the correct line item. Then we would take the employee’s expense report and manually transfer each line item into QuickBooks by typing them in individually. That was probably the biggest time waster with Excel.”

Besides the QuickBooks integration, there were a number of other features that stood out to QBO Pro. “We love Expensify’s ability to handle different currency per line item - that’s an amazing feature. You can include receipts with different currencies in a single expense report seamlessly without any issues,” Laura says. “Since we started using Expensify, the amount of time it takes from creating an expense to getting reimbursed has been cut in half. The app has freed up our time to focus on other aspects of our clients’ needs.”

Since we started using Expensify, the amount of time it takes from creating an expense to getting reimbursed has been cut in half. The app has freed up our time to focus on other aspects of our clients’ needs

Laura Redmond

Cofounder of QBO Pro

Setting Up Clients

Different clients have different needs, and QBO Pro tailors the setup process to each individual company. “When QBO Pro first adopted Expensify, our team created step-by-step instructions for how to use Expensify for functions such as reimbursement, company credit cards, specific approval policies, and more,” Laura explains. “It took only a few hours to ramp up a new hire, so once we started rolling out Expensify to our clients, we decided to share that resource with them too.”

The Last Word

“Expensify is intuitive, organized, and easy to access no matter where you are. The app is central to a well-organized, paperless, web-based workflow,” says Laura. To illustrate that point, QBO Pro uses Expensify both internally and with their clients.

Get Started

Want to see realtime in action for yourself?

Enter your information below to get started with Expensify today!

Download our mobile app

Enter your phone number below and we'll text you a link to download our free mobile app: